Handover that survives the handover

Back to list2023-12-01
You

How do I transfer ownership of a service properly?

ChatGPT

Have the new owner run the next two deploys and the next incident while you watch. Documents transfer facts, not judgement, and judgement is most of what ownership is.

You

What should a new hire do in week one?

ChatGPT

Ship something tiny on day one, then read. The order matters: a merged one-line fix teaches the whole pipeline, and the codebase reads differently once you have touched it. A week of reading first produces a person who knows the architecture and cannot deploy.